Welcome to PitchLab.ai ("PitchLab.ai," "we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of the PitchLab.ai mobile application and related services (collectively, the "Service"). By creating an account, tapping "I Agree," or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
IMPORTANT — READ CAREFULLY. These Terms include (a) a binding individual arbitration clause and class-action waiver in Section 13, (b) a release and limitation of liability for sport- and training-related injury in Sections 9–10, and (c) an assumption-of-risk acknowledgment. By using the Service, you waive certain legal rights, including the right to a jury trial and the right to participate in a class action.
The Service is intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13. If you are between 13 and 17, you represent and warrant that (a) your parent or legal guardian has reviewed and accepted these Terms on your behalf, and (b) a parent, legal guardian, coach, or other qualified adult will supervise your use of the Service, including any throwing, lifting, plyometric, mobility, recovery, or nutrition activity referenced in the app. If you are a parent or guardian and believe your child under 13 has provided personal information, contact us at support@pitchlabai.io and we will delete it.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at support@pitchlabai.io of any unauthorized use.
PitchLab.ai is offered as an auto-renewing subscription at $4.99 USD per month, with a 7-day free trial for new subscribers. Payment is charged to your Apple ID at confirmation of purchase. Your subscription automatically renews at the same price unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage and cancel your subscription in your Apple ID settings. No refund is issued for the unused portion of any subscription period, except where required by law.
PitchLab.ai provides AI-generated analysis, training guidance, mechanics feedback, recovery and workload estimates, arm care routines, nutrition information, and coaching responses. All such content is for general educational and informational purposes only. It is not medical advice, diagnosis, treatment, physical therapy, athletic training, biomechanical assessment, dietetic counseling, or mental-health care, and must not be relied upon as such. The Service is not a substitute for in-person evaluation by a licensed physician, athletic trainer, physical therapist, registered dietitian, mental-health professional, or qualified pitching coach. Always consult a qualified professional before beginning, modifying, or stopping any training, throwing, recovery, rehabilitation, or nutrition program. If you experience pain, injury, or any concerning symptom, stop using the Service and seek qualified care immediately.
You acknowledge that throwing, pitching, lifting, plyometric work, long toss, mobility drills, nutrition changes, and any other activity referenced or suggested by the Service carry inherent risks of serious injury, illness, or death, including but not limited to UCL injury, rotator-cuff injury, labrum injury, fractures, soft-tissue injury, dehydration, eating-disorder relapse, and aggravation of pre-existing conditions. You voluntarily and knowingly assume all such risks. AI feedback, computer-vision pose estimates, video analysis, readiness scores, and recommendations may be incorrect, incomplete, or unsafe in your specific situation; you are solely responsible for your decisions and actions.
To the maximum extent permitted by law, you, on behalf of yourself, your heirs, executors, administrators, legal representatives, and assigns, hereby release, waive, and forever discharge PitchLab.ai, its owners, founders, officers, employees, contractors, agents, partners, and affiliates (the "Released Parties") from any and all claims, demands, actions, causes of action, costs, expenses, and damages of any kind — known or unknown, present or future, in law or in equity — arising out of or related to your use of the Service, including any injury, illness, disability, death, property damage, or economic loss.
You retain ownership of videos, journal entries, and other content you upload ("User Content"). You grant PitchLab.ai a worldwide, royalty-free, sublicensable license to host, store, process, transmit, analyze, and display your User Content solely to operate, secure, and improve the Service. You represent that your User Content does not violate any law or third-party rights, including the rights of any minors depicted, for whom you must have appropriate consent.
The Service offers optional integrations with third-party platforms — including WHOOP, Apple Health (HealthKit), TeamSnap, and TeamBuildr — and lets you import performance reports (such as Rapsodo or TrackMan files). Each integration is optional and remains off until you or your organization connects it. When you connect a third-party account or import a file, you authorize PitchLab.ai to access and process the data described in our Privacy Policy, and your use of those third-party services remains governed by their own terms and privacy policies. Apple Health (HealthKit) data is read only with your permission, is used solely to provide in-app readiness and performance features to you, and is never used for advertising or sold. You represent that you have the rights and any necessary consents — including for any athletes you coach or manage — to connect an account or import a file, and you may disconnect any integration at any time as described in the Privacy Policy.
You agree not to: (a) reverse engineer or attempt to extract source code or model weights; (b) upload content that is unlawful, harassing, sexual involving minors, or infringing; (c) use the Service to harm minors; (d) attempt to disrupt, probe, or compromise the Service; (e) use the Service to provide medical, clinical, or rehabilitative services to third parties; (f) resell or rebrand the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT AI ANALYSIS, POSE ESTIMATES, READINESS SCORES, COACHING RESPONSES, OR ANY OTHER OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, SAFE, OR FREE FROM ERROR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS APPLY TO THE GREATEST EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ATHLETIC PERFORMANCE, OR FOR ANY PERSONAL INJURY, ILLNESS, OR DEATH, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO PITCHLAB.AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND PITCHLAB.AI AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
We may suspend or terminate your access for any breach of these Terms or for any reason at our discretion. You may delete your account at any time from within the app. Sections 4 through 14 survive termination.
Please read this Section carefully — it affects your legal rights.
(a) Agreement to Arbitrate. You and PitchLab.ai agree that any dispute, claim, or controversy arising out of or related to these Terms or the Service ("Dispute") will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except that you may bring an individual claim in small-claims court if it qualifies. Arbitration will be conducted by a single arbitrator, in English, and may be held remotely or in the U.S. county where you reside. Judgment on the award may be entered in any court of competent jurisdiction.
(b) Class-Action Waiver. YOU AND PITCHLAB.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
(c) Jury-Trial Waiver. You and PitchLab.ai waive any right to a jury trial.
(d) Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@pitchlabai.io within 30 days of first accepting these Terms, including your name, account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
(e) Severability. If the class-action waiver is found unenforceable as to any claim, that claim must be severed from the arbitration and brought in court; the remainder of this Section will remain in effect.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 13, any action not subject to arbitration must be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
We may modify these Terms at any time. Material changes will be communicated in-app or by email and become effective on the date posted. Continued use of the Service after the effective date constitutes acceptance.
Questions? Email support@pitchlabai.io.